7-Day Returns Returns Eligibility

Customers can request a return within 7 days of receiving the product if:

• ✓ The wrong item was delivered
• ✓ The product is defective or damaged on arrival
• ✓ The product is not as described

Items must be returned in their original packaging and condition, including all accessories.

Refund Process

• • Once the item is received and inspected, we’ll notify you of approval for a refund or replacement.
• • Approved refunds are issued back to theoriginal payment method.

Change of Mind / Incorrect Purchase

• • Shipping costs for both delivery and return are the customer’s responsibility.
• • A handling/restocking fee may apply for certain products.

Non-Returnable Items

• • Opened or activated software licenses
• • Custom-built or configured hardware
• • Used consumables (e.g., toner/ink once opened)
• • Items damaged through misuse or user error

Warranty Claims

• • Hardware items are covered by the manufacturer warranty.
• • We will assist with support and warranty claim handling where applicable.